Contact Us
Contact Us
We’re Here to Help
Thank you for shopping with Brieame™ Pet Beauty & Grooming. If you have any questions about your order, shipping, returns, product details, or anything else, our customer care team is happy to assist you.
Track Your Order
You can track your package using the tracking number provided in your shipping confirmation email.
Track your order here:
Please note that tracking information may take a few days to update after your order has been shipped. In some cases, it may take up to one week for the tracking details to display correctly.
Need Help?
Before contacting us, you may also visit our FAQ Help Center for quick answers about orders, shipping, returns, payment, and tracking.
If you still need assistance, please contact us by email or send us a message through the contact form below.
Customer Support Hours
Our customer care team is available:
Monday – Friday
9:00 AM – 5:00 PM EST
We usually respond within 24–48 business hours.
If you do not see our reply in your inbox, please check your spam or junk folder, as some emails may be filtered there by mistake.
Please Include Your Order Details
To help us assist you faster, please include the following information when contacting us:
- Your order number
- The email address used to place the order
- A clear description of your question or issue
- Photos or screenshots, if applicable
For damaged items, missing items, or incorrect products, including photos will help us review your request more quickly.
Important Note
Please avoid sending multiple messages about the same issue, as this may delay our response time. We review each inquiry carefully and will get back to you as soon as possible.
Brieame™ Pet Beauty & Grooming
Customer Care Team