Privacy Policy
Privacy Policy
Last Updated: April 24, 2026
This Privacy Policy describes how Brieame™ Pet Beauty & Grooming (“Brieame,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, browse, or make a purchase from www.brieame.com (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
When you visit the Site, we may automatically collect certain information about your device and browsing activity, including:
- Your web browser type
- IP address
- Time zone
- Device type
- Cookie information
- Pages or products viewed
- Referring websites or search terms
- Information about how you interact with the Site
We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
Cookies
Cookies are small data files placed on your device or computer. They often include an anonymous unique identifier and help us improve your browsing experience, remember preferences, and understand how visitors use our Site.
You may choose to disable cookies through your browser settings. Please note that some features of the Site may not function properly if cookies are disabled.
Log Files
Log files track actions occurring on the Site and collect information such as your IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels
Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site, interact with our content, and respond to marketing or advertising campaigns.
Order Information We Collect
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order details
- Purchase history
We refer to this information as Order Information.
When we refer to Personal Information in this Privacy Policy, we are referring to both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information we collect to:
- Process and fulfill your order
- Confirm your payment
- Arrange shipping and delivery
- Provide invoices, order confirmations, and tracking updates
- Communicate with you about your order
- Respond to customer service requests
- Screen orders for potential risk or fraud
- Improve our products, services, and shopping experience
- Provide product recommendations, offers, or marketing communications when permitted
We use Device Information to:
- Help detect and prevent fraud or security risks
- Improve and optimize our Site
- Understand how customers browse and interact with our Site
- Measure the performance of marketing and advertising campaigns
- Improve page layout, product presentation, and customer experience
Sharing Your Personal Information
We share your Personal Information with trusted third-party service providers only when necessary to operate our business and provide our services to you.
These third parties may include:
- E-commerce platform providers
- Payment processors
- Shipping and logistics partners
- Order fulfillment providers
- Customer support tools
- Analytics providers
- Advertising and marketing platforms
- Fraud prevention and security service providers
For example, our store is hosted on Shoplazza, which provides the e-commerce platform that allows us to sell our products and services to you.
We may also use analytics tools, advertising pixels, and marketing platforms such as Google, Meta/Facebook, TikTok, or similar services to help us understand customer behavior, improve our Site, and deliver relevant advertising.
We may also share your Personal Information when required to:
- Comply with applicable laws and regulations
- Respond to lawful requests, subpoenas, court orders, or legal processes
- Protect our rights, property, safety, customers, or business operations
- Prevent fraud, abuse, or unauthorized activity
We do not sell your personal information for direct payment.
Behavioral Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications that may be relevant to your interests.
This may include showing Brieame ads on third-party platforms based on your browsing activity, product views, or interactions with our Site.
You can opt out of targeted advertising through the settings provided by the relevant platforms, including:
- Facebook / Meta Ads Settings
- Google Ads Settings
- TikTok Ads Settings
- Bing / Microsoft Ads Settings
You may also opt out of some targeted advertising services through industry opt-out platforms such as the Digital Advertising Alliance or similar services available in your region.
Email Marketing
If you subscribe to our email list, create an account, or make a purchase, we may send you emails related to:
- Order confirmations
- Shipping updates
- Customer service notices
- Product updates
- Promotions and special offers
- Brand news and pet-care content
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at support@brieame.com.
Please note that even if you unsubscribe from marketing emails, we may still send you transactional emails related to your orders, account, or customer service requests.
SMS Marketing
If you provide your phone number and agree to receive SMS messages, we may send you text messages about your order, delivery updates, promotions, or special offers.
You may opt out of SMS marketing at any time by following the instructions provided in the message or by contacting us at support@brieame.com.
Message and data rates may apply depending on your mobile carrier.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to applicable legal, tax, accounting, fraud prevention, and business recordkeeping requirements.
We may retain certain information when necessary to:
- Complete transactions
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Prevent fraud or abuse
- Enforce our policies
Your Rights
Depending on your location, you may have certain rights regarding your Personal Information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request restriction of processing
- Object to certain processing activities
- Request a copy of your personal information
- Opt out of certain marketing or targeted advertising activities
If you would like to exercise any of these rights, please contact us at:
We may need to verify your identity before processing your request.
European Residents
If you are located in the European Economic Area, United Kingdom, or Switzerland, we process your Personal Information under applicable legal bases, including:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate business interests, such as fraud prevention, customer support, marketing, analytics, and improving our services
Please note that your information may be transferred outside of your country or region, including to countries that may not provide the same level of data protection as your home jurisdiction.
When required, we take appropriate steps to help protect your information during such transfers.
California Privacy Rights
If you are a California resident, you may have certain rights under applicable California privacy laws, including the right to request access to, correction of, or deletion of certain personal information.
You may also have the right to opt out of certain types of sharing related to targeted advertising.
To submit a privacy request, please contact us at:
Do Not Track
Please note that we do not currently alter our Site’s data collection and use practices when we receive a “Do Not Track” signal from your browser.
Cookies and Tracking Technologies
We use cookies and similar technologies to provide, improve, and personalize our Site.
Cookies may be used to:
- Keep items in your shopping cart
- Remember your preferences
- Understand Site traffic and performance
- Improve product recommendations
- Support advertising and retargeting
- Help prevent fraud and unauthorized activity
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.
Security
We take reasonable measures to help protect your Personal Information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Minors
The Site is not intended for individuals under the age of 18.
We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us at support@brieame.com, and we will take appropriate steps to delete such information.
Third-Party Links
Our Site may contain links to third-party websites, apps, services, or platforms.
We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, legal requirements, or business operations.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
Your continued use of the Site after any changes are posted means that you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us at:
Brieame™ Pet Beauty & Grooming
Customer Care Team